Privacy Policy

1. Information We Collect
We process personal data when you:

• Create an account
• Make a purchase
• Subscribe to emails
• Contact customer services
  This includes name, address, payment details and browsing behavior.

2. Purpose of Processing
Your data helps us:

• Process orders and payments
• Deliver purchased goods
• Improve our services
• Prevent fraud
• Comply with legal obligations

3. Legal Basis
We rely on:

• Contractual necessity (order fulfillment)
• Legal compliance (tax requirements)
• Legitimate interests (website improvement)
• Consent (for marketing communications)

4. Data Sharing
Information may be shared with:

• Payment processors
• Delivery companies
• IT service providers
• Legal authorities when required

5. International Transfers
For non-UK operations, we implement:

• Standard Contractual Clauses
• Adequate security measures

6. Data Retention
We keep personal data:

• For customers: 3 years after last activity
• For orders: 6 years for tax purposes
• Until consent withdrawal (marketing)

7. Your Rights
You may request to:

• Access your information
• Correct inaccuracies
• Delete your data
• Restrict processing
• Object to processing
• Data portability
  Exercise rights via our Data Request Form

8. Cookies
We use:

• Essential cookies (site functionality)
• Performance cookies (analytics)
• Marketing cookies (with consent)
  Manage preferences in Cookie Settings

9. Security Measures
We implement:

• SSL encryption
• Regular security testing
• Access controls
• Payment security standards

10. Policy Updates
We may modify this policy. The current version will always be available here.

For privacy questions, contact our Data Protection Team

Last updated: [Month/Year]